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Frequently Asked Questions

No, you cannot plan your safari too early. Actually, the earlier the better since it gives you more flexibility to choose accommodations and secure your tour spot.

Tanzania is a year-round destination, but the ideal time to travel will pretty much depend on what you want to see and do there. The dry season (June to October) sees the most visitors because that is the easiest time to spot wildlife, while the rainy season (mid-March to May) is perfect for capturing the true natural beauty of the Tanzanian wilderness with endless lush vegetation and rich greenery.

Read our when to travel guide to see how the climate is during your travel date.

The Great Migration is a phenomenal event that sees millions of lumbering wildebeests, Thomson gazelles and zebras on their yearly journey across the rolling plains of the Serengeti into the neighboring Mara reserve in Kenya and then back again to the Serengeti. Naturally, you can also expect to spot several lions, cheetahs, hyenas and other predators following the herds, drawn to this mass gathering of prey. The Great Migration is as dramatic as they come, and you definitely don't want to miss it during your stay in Tanzania.

The Great Migration takes place throughout the year as wildebeest, zebras and gazelles traverse the endless plains of the Serengeti and into the neighboring Mara Reserve. The most popular times to see the Great Migration are from June to October for the Great River Crossing and January and February for the calving season.

We have a secured and flexible method provided by our bank for you to pay for your safari. You can choose to pay us either online using a visa card, Mastercard or American Express - Or you may choose to pay via direct bank transfer.

Using a credit card is the fastest method as you don’t need to go to the bank to make the actual transfer. Once you have made the payment we need to see the approval and will then let you know about your reservations as soon as possible. The additional bank charge of 4% applies for the online bank transfer. If you prefer to make a direct Wire Transfer, these are our bank details:

  • Bank Name: CRDB BANK PLC TANZANIA
  • Bank address: P.O.Box 268, Arusha
  • Branch: Arusha, Tanzania
  • Swift code: CORUTZTZ
  • Beneficiary: Africa Reserves Safaris Limited, A/C 0250 4960 42300
  • There is an extra cost of about USD 45 for a direct bank transfer. You need to top up this amount for us to receive net amount. After you have wired your payment through direct bank transfer, please send to us a scanned payment swift advise (Wire Confirmation) for ease of follow up with our bank. It usually takes about 7 working days for the payment to reflect in our bank account.

    Yes we do. Should you decide to cancel your safari with us, our cancellation policy allows you to get a payback of your safari cost according to the following policy:

  • More than 120 days prior to the safari date, 75% of the total safari cost
  • 119 to 90 days prior to the safari starts, 50% of the total safari cost
  • 89 to 31 days prior to the safari starts, 25% of the total safari cost
  • 30 days and less prior to the safari start date and for no shows, 0% of the total safari cost
  • How Much to Pay

    We can confirm your booking upon receiving 30% of the total cost of your safari. You need to pay the remaining balance 45 days prior to your arrival in Tanzania. If the booking is made within 45days of you arriving in Tanzania, full payment must be made in order to confirm your booking.

    How do I know that payment has been successful?

    Immediately as you put the required details after our secured link opens, an approval will appear automatically and the online link will generate a receipt. You need to print and keep this receipt with you for record purposes. Please send us the receipt as soon as you are done with the transaction to secure your booking and for us to start securing all the necessary advance arrangements such as accommodations, driver and guide.

    Why has my payment failed to go through?

    Yes, it can happen. Some credit cards have a security layer that requires you to contact your bank issuer. Banks may decline your card transaction because they need you to contact them for extra security. This helps to avoid fraud especially for payments made to Africa. After calling your bank to confirm your transfer, you may try again and the payment should go through just fine.

    YES, your payment is secure. The link is provided by the bank and once your payment reaches our bank account, you will be notified immediately.

    Yes, you need a tourist visa to enter Tanzania for your safari trip. The easiest is to apply for this upon your arrival in Tanzania. Just make sure your passport is valid for at least 6 months and that you have at least 2 blank pages in your passport.

    Tanzania has three major International airports that you can fly to from anywhere in the world. Below, is a list of all the major airlines that fly to and from each airport. Alternatively, you can fly into Nairobi International Airport in Kenya and connect via a local flight to Kilimanjaro, Dar es Salaam or Zanzibar airport by either Ethiopia airways or Kenya Airways.

    Our safari experts are available to assist you with any questions or concerns you may have.

    • Kilimanjaro International Airport
      KLM, Condor, Turkish Airlines, Kenya Airways, Precision Air, Qatar Airlines, Ethiopian Airlines, Air Tanzania, RwandAir.
    • Dar Es Salaam International Airport
      Ethiopian Airlines, KLM, Emirates, British Airways, South African Airways, Qatar Airways, Air France, Lufthansa, Continental Airlines, Delta, American Airlines, Air Zimbabwe, Air Malawi, Swiss Air, Egypt Air.
    • Zanzibar International Airport
      Precision Air, Kenya Airways, Condor, Fly 540, Ethiopian airlines, KLM, Eurofly, Kitty Hawk, Emirates, Etihad Airways, EgyptAir, RwandAir, Turkish Airlines, Oman Air, Air Mauritius, Qatar Airways, SWISS, South African Airways.
    • Domestic Airlines in Tanzania and Kenya
      Regional Air, Precision Air, Coastal Air, Zan Air, Air Excel

    International Flights: The luggage restrictions will depend on the airline that you will choose for your trip to Tanzania. So, make sure to check their luggage policies before booking your flights.

    Domestic Flights: All luggage restrictions depend on the airline you choose to fly with. But generally, the luggage allowance with domestic flights is 15kg per person. But make sure to check the luggage policy of the airline you book with or reach out to us for assistance beforehand.

    Should your flight be delayed, please reach out to us as early as possible so we can make the necessary changes to your arrival arrangements.

    We encourage our guests to consider travel insurance while travelling in Tanzania. Often, the best option is to buy a travel insurance from your home country. Before your trip, please let us know which travel insurance you will use so we can check and make sure it is accepted within Africa.

    Also, we encourage our guests to get a safari insurance cancelations policy so provide you with additional safety at all times. This will cover trip delays, cancelations, lost luggage or similar.

    We have arrangements with a third party provider for evacuation plans with flying doctors’ services. In case of any unforeseen emergency please cooperate fully with our experts to do what they do best and make sure you are taken care of and are kept safe no matter the situation.

    We recommend you get a yellow fever vaccine at least 2 weeks before your arrival in Tanzania because most travelers are required to hold this upon entry into Tanzania. Other vaccinations depend on your personal preference and doctor recommendations in your home country.

    The currency of Tanzania is called Tanzanian Shilling.

    The expenses you can expect to have in addition to your safari package really depends on you. Mainly, you will need cash for souvenirs, tips to guides and hotel staff, and additional drinks such as alcoholic drinks in the camps.

    Yes of course. Safari is the perfect opportunity for children to learn about wildlife, nature, local tribes and other cultures. So we encourage you to bring your children to Tanzania.

    There are plenty of family friendly accommodations to choose from and if you bring your kids, we will customize your itinerary to fit in the needs and interests that they have. Kids of all ages are allowed, however we would recommend kids to be at least 6-8 years old to better be able to understand animals, wildlife and nature and to have the patience required when out on a long day of game drive as this can be tiresome at times.

    • Return Airport transfers
    • Accommodation and meals as per the itinerary
    • 4 x 4 Toyota Land cruiser with pop up roof
    • A private professional speaking English driver/guide
    • All sightseeing and game viewing as specified in the itinerary
    • Crater service fee in Ngorongoro Crater if included in the itinerary
    • Unlimited bottled Mineral water during safari
    • Unlimited soft drinks during the safari
    • Unlimited tea and coffee during the safari
    • Unlimited game mileage during safari game drives
    • Snacks during game drives
    • Government taxes and national park fees
    • Flying Doctor Service
    • Domestic flights
    • High-Resolution Binoculars

    Our safari vehicles has been customized for safari game drives to ensure you will have the best and most convenient time during your safari.

    However, while all seats are soft and super comfortable, you will be in the wild so you should expect some bumps on the road here and there. We call it the African Massage :)

    The accommodation options in Tanzania are almost endless. You can get anything from basic accommodations up to the most luxurious places you could ever imagine. Each place is unique to fit different needs. Just reach out to us and let us know how you want your accommodation to be like and we will recommend the places that fits your needs and likes.

    We bring food on the safari from the best camps in each park to ensure you get the best quality food that lives up to international hygiene standards. This to ensure our guests will have a memorable and positive experience when it comes to food.

    We also bring all the clean drinking water you can consume during your safari, all inclusive in your safari package.

    Yes absolutely. There are plenty of options for you to buy souvenirs both from local souvenir shops and big more commercialized shops.

    Of course, we are a conservation sensitive tour operator. We support Wildlife conservation, Biodiversity and community projects initiatives.

    Yes they all have electricity to some extent. However, most of them do not operate electricity for 24 hours a day. Most places turn off the electricity during the day while you are out on your game drive and during nighttime as well.

    You might be surprised to learn that there is mobile network in many areas of the safari parks, even in some of the most remote places you will visit. However, the mobile network does not work everywhere nor in every camp so expect to be offline at times during your safari.

    Yes, while you are in the city internet is readily available. However, not all camps and lodges in the safari parks have WIFI so ask beforehand if this is important for you. You also have the option to buy a local sim card in the city before going on the safari wherein you can add data. Again, the mobile network signal varies but you will find a signal in many places in the parks.

    Generally, we recommend wearing relaxed and comfortable clothes that allows you to easily move around the vehicle and that you are comfortable in even if we are on a long day of game drive. Also, be flexible on clothing as temperatures sometimes vary a lot, especially from day-time to night-time. For shoes, bring sturdy yet comfortable shoes as well.

    Make sure to bring long pants and a sweater as it can sometimes get chilly at night. If possible, wear neutral colored clothing and avoid darker colors as they tend to attract the tsetse flies.

    For Zanzibar, the most important piece of clothing is your swimsuit :) Apart form that, bring light clothes that you are comfortable in even in the sun.

    Apart from your clothing, bring sunscreen, sunglasses, insect repellant and any camera or gadget needed on your trip. Also make sure to bring your yellow fever certificate, and some find it useful to bring a small extra bag if you want to avoid carrying all your big luggage in and out of every camp you are staying at.

    Especially Zanzibar is more conservative when it comes to clothing, but also Tanzania in general. So for women, don’t wear sleeveless shirts or any revealing tops, shorts, skirts or similar. For men, make sure to wear full t-shirt and at least knee long shorts.